Real Estate Sales CRM & Operations Platform

The structure behind every real-estate sale.

AqarCRM brings real-estate inventory, live availability, reservations, payment plans, broker access and sales performance together in one platform — for developers, brokerages and independent brokers, in Arabic and English.

  • Arabic and English
  • Organization-based multi-tenant SaaS
  • For developers, brokerages and independent brokers

Team performance

AqarCRM — Reports (illustrative demo data)Illustrative interface data
Available now

Customer 360

One customer, one owner, one complete picture.

Every call, message, visit and reservation belongs to the same customer record, together with the employee responsible for it, the customer's interests and how they prefer to be contacted.

  • One record across channels

    Available now

    Phone numbers are treated as identity signals, so a returning buyer is recognized instead of duplicated.

  • Clear ownership

    Available now

    One responsible employee at a time. A reassignment needs a recorded reason and stays in the history.

  • Interests and preferences

    Available now

    Budget, property type and preferred projects, with contact preferences. Marketing opt-out stays separate from courtesy messages.

  • One timeline

    Available now

    Enquiries, follow-ups, viewings and reservations in a single chronological view.

AqarCRM — Customer 360 (illustrative demo data)Illustrative interface data
Available now

Leads & follow-up

Every enquiry reaches the right person, and every follow-up happens on time.

Enquiries from the website, calls, visits and brokers arrive in one place. The request is understood first, then distributed fairly, and the follow-up dashboard shows each salesperson what to do next.

  • Multi-channel intake

    Available now

    Website forms, calls, walk-ins and broker referrals, each with its source recorded.

  • Fair distribution

    Available now

    Rotation across an eligible team, with manual reassignment that always records a reason.

  • Follow-up dashboard

    Available now

    Due, overdue and not-yet-contacted leads, and upcoming viewings, in one list ordered by urgency.

AqarCRM — Leads & follow-ups (illustrative demo data)Illustrative interface data
Available now

Inventory

Your whole inventory, organized for selling.

Developer, project and unit in one view, with live availability, prices and payment plans. Every unit shows where it comes from: shared by the developer, or managed by your organization.

  • Developer → project → unit

    Available now

    Organized the way real estate is sold, with type, area, floor and price.

  • Live availability

    Available now

    Available, reserved or sold, updated in real time, so a unit is never promised twice.

  • A clear inventory source

    Available now

    Shared inventory stays linked to its developer and is never copied.

  • Table view, saved views and column choices

    Available now

    A sortable unit table that keeps the filters and columns each team uses most.

AqarCRM — Units (illustrative demo data)Illustrative interface data
Available now

Unit & reservation

From unit detail to a confirmed reservation.

The consultant sees the price, discount, floor plan and payment plan, then reserves. The reservation records the customer, the employee who made it and its validity, and a second reservation of the same unit is refused.

  • Unit detail

    Available now

    Price, discount, floor plan and payment calculator on one screen.

  • Protected reservations

    Available now

    One active reservation per unit, attributed to the employee who made it.

  • Reservation linked to the customer profile

    Available now

    Find the customer first, then reserve, so the reservation appears in Customer 360.

AqarCRM — Reservation (illustrative demo data)Illustrative interface data
Available now

Payment plan & sales progress

Payment plans everyone can read, and progress everyone can follow.

Each developer and project defines its own plans, from the reservation amount to post-handover instalments. Shares are shown as percentages, amounts in the organization's currency, and each sale moves through clear milestones.

  • Structured payment plans

    Available now

    Project plans, unit-specific plans and a payment calculator next to the price.

  • Exact amounts

    Available now

    Every instalment is calculated from the final price, without rounding differences.

  • Deal milestones and payment progress

    Available now

    Follow each sale from reservation to handover. Actual payments stay with your financial system.

AqarCRM — Sales progress (illustrative demo data)Illustrative interface data
Available now

Employee performance

Performance every employee can see, and every manager can act on.

Reservations, sales and sales value are attributed to the employee who did the work, by project and developer. Managers see the whole team; each salesperson follows their own results.

  • Manager view

    Available now

    Each employee's reservations, sales and sales value, for any period.

  • Personal view

    Available now

    Each salesperson follows their own results and next actions.

  • Sales targets

    Available now

    Targets per employee and period, with progress shown as it happens.

AqarCRM — Performance (illustrative demo data)Illustrative interface data
Available now

Reporting

Reports that respect who is asking.

Breakdowns by developer, project, employee and period, filtered on the server by each person's scope: their own work, their team or the whole organization.

  • Compact filters

    Available now

    Period, project, employee and role, without long forms.

  • Scoped by permission

    Available now

    Own, team or organization scope, resolved from each person's permissions.

  • Source and conversion reports

    Roadmap

    Where business comes from, and how leads turn into sales.

AqarCRM — Reports (illustrative demo data)Illustrative interface data
Available now

Brokers & permissions

Share inventory with brokers, and give everyone only what they need.

Developers grant brokers access project by project and permission by permission, without copying anything. Inside the organization, roles and permission sets follow least privilege, and every change is recorded.

  • Broker access

    Available now

    Availability, prices, payment plans, reservations or reservation requests, as granted. Revocation is immediate.

  • Roles and permission sets

    Available now

    Editable sets, several roles per member and individual exceptions with a recorded reason.

  • Protected administration

    Available now

    An organization cannot remove its last administrator by mistake.

AqarCRM — Roles & permissions (illustrative demo data)Illustrative interface data
Available now

Onboarding

A setup that fits the way your organization sells.

Once your request is approved, the first administrator receives a secure invitation and a setup wizard adapted to the organization type.

  • Developers

    Available now

    Projects, unit types, inventory, pricing, payment plans and brokers. There is no developer to choose: your organization is the developer.

  • Brokerages

    Available now

    Developers, access to their inventory, the reservation workflow and team reports.

  • Independent brokers

    Available now

    A one-person workspace: inventory sources, access requests and reservation permissions.

AqarCRM — Organization setup (illustrative demo data)Illustrative interface data
Available now

Security

Each organization's data stays its own.

Isolation, permissions and auditability are part of the architecture. Access is granted by permission, consequential actions are recorded, and sensitive identity data receives stronger protection.

  • Tenant isolation

    Available now

    Enforced on the server for every organization. Customer data is never shared between organizations.

  • Least privilege

    Available now

    Roles, permissions and data scopes. Sensitive information needs its own permission.

  • Audit trail

    Available now

    Reservations, permission changes and access grants are recorded.

  • Protected identity data

    Available now

    Identity numbers are stored encrypted, identity documents stay private and permission-restricted, and every access is recorded.

How AqarCRM approaches security
AqarCRM — Audit trail (illustrative demo data)Illustrative interface data

All names, units and figures on these screens are illustrative. They are not customer data or AqarCRM statistics.

See AqarCRM through the lens of your own sales process.

Tell us how your organization sells today. We will arrange a walkthrough focused on your workflow, your inventory and your team.